Customer support information
This Site is not for persons under 18 . Children's Personal Information is not collected by us. If your child has given us Personal Information, you can contact us at the following address to request its deletion.
To provide services to you and fulfill our agreements, we share your Personal Information with service companies. You can see:
We use your Personal Information as described above to send you targeted advertising or marketing communications that we think may be of interest. You can see:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can choose to opt out of targeted ads by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Your personal information is used to offer products for sale, process payments, ship and fulfill your order, as well as keeping you informed about new products, services and offers.
If you are a resident in the European Economic Area ("EEA") and have consented to the General Data Protection Regulation ("GDPR") processing your personal data under the following legal bases:
We will keep your Personal Information in our files until you request us to delete it. Please refer to the section below titled "Your rights" for more information about your right to erasure.
You have the right to object if you are a resident in the EEA to any processing based on automated decision-making (which also includes profiling), if that decision-making has a significant legal effect on or affects you.
We do not use fully automated decision-making to have a significant legal or other effect using customer data.
Stripe's processor uses limited automated decision-making to stop fraud. This does not have any legal or other significant effect on you.
These services include automated decision-making elements
Cookies are small pieces of information that are downloaded to your device or computer when you visit our Site. There are many types of cookies we use, including advertising, functional, performance, social media, and content cookies. Cookies improve your browsing experience by allowing websites to remember your preferences and actions (such as region selection and login). This allows you to return to the website without having to enter this information again each time. Cookies can also collect information about how visitors use the site, such as whether they're new to it or returning regularly.
To optimize your user experience and provide our services, we use the following cookies
|_ab||This is used in conjunction with admin access.|
|_secure_session_id||This is used in conjunction with navigation through a storefront.|
|cart||This is used in conjunction with shopping cart.|
|cart_sig||This is used in conjunction with checkout.|
|cart_ts||This is used in conjunction with checkout.|
|checkout_token||This is used in conjunction with checkout.|
|secret||This is used in conjunction with checkout.|
|secure_customer_sig||This is used in conjunction with customer login.|
|storefront_digest||This is used in conjunction with customer login.|
|_landing_page||Keep track of landing pages|
|_orig_referrer||Keep track of landing pages|
It is dependent on whether the cookie is "persistent" (or "session") in terms of how long it remains on your computer/mobile device. Persistent cookies expire after you close your browser. Session cookies are good for a few minutes, but persistent cookies can last until they expire. The majority of cookies we use will expire within 30 minutes to two years after they were downloaded to your device.
There are many ways to manage and control cookies. You should be aware that blocking or removing cookies can adversely impact your user experience. Also, certain parts of our website might not be accessible as they are blocked.
Please note that blocking cookies does not necessarily prevent us from sharing information with third parties, such as our advertising partners. Please refer to the section "Behavioural Advertising" above for more information.
We do not alter our data collection or usage practices when you detect a "Do Not Track” signal from your browser, as there is no industry standard.
You can contact us via email at firstname.lastname@example.org, or by post using the information below.
31 Carlton Grove
London SE15 2UD
If you are unhappy with our response to you complaint, you can file a complaint with the relevant data protection agency. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/